TERMS OF SERVICE

Effective Date: 4-19-26

These Terms of Service govern your use of services provided by Rock the Top Resurfacing, a division of Fichtner Services Inc.

1. Services

We may also collect non-personal information, such as an IP Address, the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed. These items reveal nothing personal about you other than the IP address from which you have accessed our site.

2. Estimates and Pricing

We use your information to:

• Estimates are based on the information provided
• Final pricing may vary if conditions differ from what was submitted
• Optional services may be selected by the customer

3. Scheduling

• Appointment times are estimates and may vary
• We will make reasonable efforts to arrive within scheduled timeframes

4. Customer Responsibilities

Customers agree to:

• Provide accurate information and photos
• Ensure access to the work area
• Notify us of any special conditions

5. Payments

• Payment is due as outlined in the estimate or invoice
• Accepted payment methods will be provided at time of service

6. Cancellations

Please provide reasonable notice for cancellations or rescheduling

7. Communication

By providing your contact information, you agree to receive:

• Calls
• Emails
• Text messages related to your service

Message and data rates may apply. You may opt out of text messaging by replying STOP.

8. Limitation of Liability

We are not liable for:

• Pre-existing conditions not disclosed
• Issues arising from inaccurate information provided

9. Changes to Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of any changes.

10. Contact Information

Rock the Top Resurfacing

Phone: 803-998-2088

Email: rockthetopinfo@gmail.com